The Broadway is continuing to work hard for your safety in accordance with government advice.
Keeping our staff and customers safe continues to be of paramount importance. We’ve therefore introduced a number of simple customer protocols which are visible on new signage in the Centre, to help keep your shopping experience as stress-free and safe as possible.
Cleaning and hand sanitisers
Our cleaning teams are working to an enhanced schedule to ensure the Centre is a safe place for staff and customers. There will be hand sanitiser stations throughout the Centre and we encourage shoppers to use these regularly to maintain high levels of hygiene.
We’ve been working hard to prepare our toilet facilities in the Centre to reopen them to the public whilst ensuring that they can be maintained by our staff safely. The facilities will be open daily from Wednesday 17 June onwards (9am – 6pm Mon – Sat, 11am – 5pm Sun) and for your safety will be closed hourly for an enhanced deep clean of all touch points.
Maintain a social distance
We’ve introduced new signage to help shoppers maintain a safe, social distance from staff and other shoppers whilst in the Centre. There are floor vinyls throughout the Centre to help people keep the advised two metres apart.
Outdoor and indoor signage will indicate which doors are to be used to enter and exit the mall. The mall is operating on a one-way system however, shoppers will have the opportunity to crossover to the other side of the Centre. Shoppers will also be asked to keep to the left and to not stop walking, with slower walkers requested to keep to the far left.
Due to social distancing, there will be reduced capacity in the Centre. To control this there will be an out-of-Centre queuing system implemented and a queuing system on floor vinyls to enter individual retailers. Furthermore, due to the restriction on numbers of shoppers permitted in the Centre we may not be able to allow groups of shoppers outside of family units and carers into the Centre.
The car park is now open as a cashless facility. To gain access to the mall from the car park, the lifts and stairs will be in use with social distancing rules to be adhered to.
The food court
The food court will be open as a takeaway service only and queuing for individual food retailers will be demonstrated by floor vinyls.
Whilst it is crucial that visitors to the Centre adhere to the new guidance to remain safe and for the safety of others, we understand that this is a new situation for us all and will be implementing regular PA announcements to remind shoppers to socially distance themselves.
We’re looking forward to welcoming you back to The Broadway and whilst things may look a little different to your usual shopping experience – you can still expect our warm and friendly Bradford welcome!
The Broadway Team