Assistant Manager at The Fragrance Shop

Contract Type: Permanent

Working Pattern: 24hrs flexible across 7 days with some weekend working

Position: Assistant Manager

Closing Date: 22/10/2021

How To Apply: Send a CV and covering letter to stuart.cooke@tfs.com or pop into store

Job Details 

Established in 1994, The Fragrance Shop (TFS) is known for its passionate and innovative nature. We are the largest, independent fragrance retailer in the UK. Our aim is to spray a little happiness in over 200 stores nationwide and online. The Fragrance Shop are now on the lookout for a passionate, ambitious Assistant Manager to join the team and support with the day-to day store management at our store in Bradford Broadway.

Role Overview:

Responsible for helping the Store Manager manage the store by providing excellent customer service whilst ensuring sales are maximised at every opportunity and establishing efficient methods of operation. This position is hands-on and will play a pivotal part in staff training and development.

This role is up to 30 hours per week with additional hours available at peak trading times and for holiday cover. It would suit an existing Assistant Manager ready for a new challenge or an ambitious Team Leader/Supervisor/Keyholder ready for their next step.

Responsibilities:

  • Help to manage a team of consultants by training, coaching, delegating and empowering them to provide excellent customer service
  • Take a lead role in resolving customer questions and queries
  • Following guidelines, ensure that all products are presented/displayed to their best advantage
  • Ensure that all products are correctly coded, priced and accurate POS is used
  • Actively promote the company and role in the local marketplace
  • Continue to develop self and role by studying relevant training materials and store information

Skills/Experience/Knowledge needed:

  • A minimum of one-year experience within a Supervisor/Management capacity
  • Educated to GCSE level or equivalent
  • Excellent time management skills
  • Strong verbal and written communication skills
  • IT skills, Microsoft Outlook, Word and Excel

Required Skills:

  • Customer service focused
  • Adaptable with a ‘can do’ attitude
  • Strong communication and interpersonal skills

Benefits

  • Competitive Salary
  • Merchandise discount
  • Exciting store incentives
  • Industry leading training and development programmes
  • Progression Pathways
  • This role is contracted to up to 30 hours per week